Terms of Use

Copyright Notice

Copyright (c) 2017-20 Duncan Nursery. All rights reserved. The material on this site may not be reproduced and may not be distributed, cached or otherwise used, except with the prior express permission of Duncan Nursery.

User Agreement

Duncan Nursery operates this website to provide information about Duncan Nursery. Permission to use materials from this website is subject to the terms of use set forth below. By viewing, downloading or using any of the materials published on this website, you agree to the terms of use. If you do not agree to these terms, you may not use the website.

Terms of Use Policy

This website is owned and operated by Duncan Nursery. All of the content featured or displayed on this website, including, but not limited to, text, graphics, photographs, images, illustrations and software (“content”), are owned by Duncan Nursery, its licensers and its content providers.

All elements of the Duncan Nursery website, including the general design and content are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. No portion or element of this website or its content may be copied or retransmitted via any means except as explicitly permitted under this or another agreement with Duncan Nursery or one of its subsidiaries. Content and all related rights shall remain the exclusive property of Duncan Nursery or its licensors unless otherwise expressly agreed. Photographic images may not be used in any form or fashion for in-store promotional materials. All photography downloaded from this website is for reference only unless a prior agreement has been made with Duncan Nursery for the auxiliary use.

Privacy Policy

This privacy policy describes the uses and protections of the information you give Duncan Nursery when you use our website. Duncan Nursery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Duncan Nursery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

What we collect

We may collect the following information:

Your name.
Your contact information including email address.
Your demographic information such as postal code, preferences and interests.
Other information relevant to customer surveys and/or offers.

See the List of cookies we collect section for more information.

What we do with the information we gather

We collect this information to better understand your needs and provide you with a better service. The information we gather helps us in these areas:

Internal record keeping.
To improve our products and services.
To periodically send you promotional emails about new products or special offers that we think you may find interesting using the email address you provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. It is generally placed by your browser and helps us analyze web traffic. Cookies also allow web applications to respond to you as an individual. Web applications can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. This information is for statistical analysis purposes only. This data includes; Google Analytics Demographics and Interest Reporting (such as age, gender, location, and interests).

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We will never facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected your personal information is never shared or sold.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

You can choose to opt out of cookie tracking, you can do so by visiting Google Analytics’ currently available opt-outs for the web.
Using the Google’s Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
You may request details of personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of this information, please email us at sales@duncannursery.com

If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

COOKIE NAME
COOKIE DESCRIPTION
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.

No Warranties and Limitation of Liability

Use this website at your own risk. The information on this website is provided “as is,” and without warranties of any kind. Duncan Nursery makes no warranties, either express or implied, and expressly disclaims all other warranties, including without limitation, implied warranties of merchantability, and fitness for a particular purpose. Duncan Nursery does not make any representations relating to the accuracy, likely results, completeness or reliability of the materials on its website. In no event will duncan nursery or its dealers assume any liability for any damages resulting from or relating to information or omissions on this website.

Any and all correspondence should be mailed to: